FAQs

Do you ship to >insert country<?

Yes! We ship everywhere!

My order is for a gift. Can you use gift wrap or add a note?

Yes, all my packages come wrapped in tissue wrap and washi tape as standard although if you want something a little stronger, you can specify so at the checkout. Adding a note is no problem either!

I need my order for a birthday I have in three days. Will it reach me in time?

The short answer is no. Not only because I can take up to a week to make your book but because I also live in the Canary Islands and shipping to anywhere can take around 7-10 days (although often much less!)

When will I receive my order?

If your order is a standard item I have in stock, it will be sent out in a few days. If it is personalised, it may take longer, up to a week. Shipping to Spain takes around 3 days. Shipping to Europe takes around a week. Shipping to the US takes around 10 days but often there are delays in customs or elsewhere that I have no control over so please be patient!

How long does the wedding invitation process take?

As soon as your order is confirmed and a deposit is paid I will immediately start work on your designs and send you through a proof as soon as I can. As soon as the final design proof has been confirmed I will send them to the print shop where they can take as much as a week to be returned to me. I usually take around 3 days to a week to finish and sort everything prepared for sending and you will be notified when they are sent out. In total, on average, an invitation order takes around 2-3 weeks although please leave plenty of time to complete the process and receive your invitations as neither of us want a stressful experience.